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Return & Exchanges policy

Cancellation Policy

Our goal is to offer the finest personalized custom products available. We give every order personalized & utmost attention, but despite our best efforts, we may sometimes encounter situations where there are issues regarding an order."you've experienced an issue, we suggest you contact our" Customer Service team as soon as your order arrives, at: support@sharingpick.com. Our staff is not approved to process replacements by phone.

Products are personalized items and may not be modified or cancelled once an order has been placed online. Due to our highly automated process, orders go instantly into production if they meet our image resolution specification. Our products are created and shipped as quickly as possible. Orders on personalized product are non  refundable. Our full cancellation policy can be viewed here.

 

Refusal to Print

Sharingpick may, at our discretion, may refuse to print photos that depict nudity.

 

Refunds

Personalized items cannot be returned for refund for reasons other than defects in materials or workmanship. We reserve the privilege to issue store credit (rather than a refund) for merchandise returned to us, more than 60 days after it was received.

If you have received a multiple item discount when you purchased an item you wish to replace, you will receive a credit for the purchase price you paid for that item, or you may exchange that item for an another item of the same or lesser regular price value. Free items may only be exchanged for an item of the same or lesser regular price value. Gift cards are not refundable.

If you have requested an account credit, be advised that returning of funds usually take 48 hours to appear in your Sharingpick account. This credit, once available, may be used to make a purchase on Sharingpick.

 

Return Policy - Product Restrictions

The following Sharingpick products are subject to special return restrictions.

Stamps and Stickers: In the case of Sharingpick Custom Stickers and Stamps and, only complete sheets can be returned. Incomplete sheets will not be accepted.

In the case of Returning dark apparel items may only be swapped for a various dark apparel style of equal or lesser value.

In the case of Returning light apparel items may only be swapped for a various light apparel style of equal or lesser value.

In the case of Returning non-apparel items may only be swapped for a identical non-apparel item of equal or lesser value.

If you need to contact Sharingpick Customer Support team, please submit a question or email us at: support@Sharingpick.com.

 

Returning of Defective / Damaged Items (Replacement)

In cases of damage or defect, the return process can often be expedited by providing us a digital image of the defect or damage (along with a clear description of the problem) in an email to our customer support team. In many cases, action (in the form of refund, replacement, or account credit) can be taken as soon as validation of the claim has been provided by the customer.

If the damage / defect cannot be verified over the phone or via email, the item may be required to return to Sharingpick for inspection before a determination can be made as to the state of the product.

If you have requested a refund, be advised that returning funds usually take 7-21 days to show up in the account used to make the purchase (depending on the processing speed of the bank that issued the funds).

 

Who covers the return shipping cost?

Sharingpick will provide a prepaid return shipping label in cases where items have arrived in damaged condition or are confirmed by a Sharingpick representative to be defective.

For all other cases, return shipping charges on order are the responsibility of the customer.

Under no circumstance does Sharingpick reimburse (or provide credit) for return shipping charges incurred by the customer. If a product is damaged or defective, the recipient must make arrangements with Sharingpick support as to how the return should be handled prior to placing the items back in transit to Sharingpick.

All requests in regard to replacements must be submitted within thirty (30) days of the date the canvas is received. All requests to replace damaged orders must be submitted within seven (7) days of the date the order is received.

Please review the Details and Restrictions section below, for handling of specific replacement issues. All replacement related requests must be submitted through our Replacement Form.

 

How to request an RMA (Return Merchandise Authorization)

Contact our Customer Support through the online "Contact Us" form to request Return Merchandise Authorization (RMA) number. You should make this request within 30 days of receiving the shipment.

Be sure to mention the reason for the return request in the body of your "Question," and indicate any preference for replacement ( In case of exchanging for an identical product or selecting an alternate style, size or color) or a refund.

You have to select "Return Authorization Request" as the topic for your contact.

Once the topic is selected, you will be asked to describe the product that you are requesting authorization for.

Use the Attach Documents field to proactively provide digital pictures of damaged or defective products.

 

What the Return Process Usually Entails

Print and fill out the Sharingpick Return form.

Include the paperwork in your returning package along with your returning items.

Write the RMA number clearly on the outside of the package to ensure proper routing upon receipt.

Ship the package to:

Sharingpick Inc.

You will be notified when your return is received at our facilities with an indication as to what will follow.

 

EXCHANGE

Sharingpick, Inc. will offer an exchange for any items that are not completely satisfactory. Sharingpick does not accept returns or offer refunds on any of our product or custom project. Exchanges are accepted within 14 days of the date of the receipt. Goods must be returned in perfect, unopened condition in original shipping box. Please contact our Customer Service Team at hello@sharingpick.com or call +91 9220534451 Monday – Saturday for return authorization.

Sorry, Sharingpick offers no shipping and handling credit on returned merchandise. Please note, all custom orders are final and may not be exchanged. If you have requested an exchange in a different size or style, an email will be sent letting you know once the reprint has been initiated.

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